The Supervisor of Brazil Benefits Operations will report to the South America Compensation & Benefits Manager and lead a team responsible for operations supporting a variety of programs, including healthcare, pharmacy, dental and life insurance.
The position will:
Flawlessly implement changes to existing or new benefit programs
Ensure the best development and review of the benefits strategy in conjunction with the region's benefits strategy specialist.
Ensure governance, compliance, and fiduciary responsibilities of benefit programs.
Have a process excellence mindset by identifying opportunities for greater standardization, process documentation and automation to improve the employee experience.
Establish and maintain strong partnerships with business leaders, union partners and cross-functional peers of HR, Legal, IT, Purchasing, and Finance.
Ensure Latin America cross country collaboration on benefits matters and also between compensation & benefits projects.
Manage third party vendor relationships and competitive bids with cross-functional support.
Create a positive environment with a focus to develop, motivate and mentor the team.
Oversee the development, implementation and communication of benefit programs and provide counsel and disposition regarding the administration of those policies and procedures.
Determine appropriate solutions and oversee the resolution of special or complex administration matters.
Responsible for administering annual benefit enrollment programs.
Coordinate and respond to audits of processes and outcomes.
Review and implement plan amendments/restatements.
Develop standard operating procedures to standardize and streamline processes by utilizing best practices for all administration duties.
Interact with service providers to proactively identify problems and issues and work to resolve and preserve data integrity
Organize all administration special projects that may arise from regulatory, business or negotiated changes.
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