**Activities & Responsibilities**
Processes complex customer orders or changes on orders from sales staff or direct customer contact. Verifies accuracy of orders and order changes and resolves order problems with customers or sales staff. Maintains customer files with sales contracts and other information.
- Supporting the Account Teams in the selling process by Quoting and reporting
- Acting as a customer and/or Distributor interface
- Administration of Sales Agreements for the duration of the deals
- Order Booking in Company ERP System
- Corporate Policy validations and role specific process adherence
- Authorization Code Management
- Customer installed base Management
- Backlog Management
- Customer billing Management
- Project and process improvement engagement as required
**Required Knowledge/Skills, Education, and Experience**
- Quoting
- Order Management
- Authorization code creation
- Invoicing depending on specific role assignments.
- **Must have advanced English skills**
**Desired Knowledge/Skills, Education, and Experience**
- Services Order processing experience
- Invoicing Knowledge
- Very good communication skills
- 1-3 years of experience in order processing positions
LI-PS1
**Organization**: Digital Industries
**Company**: Siemens Industry Software Ltda.
**Experience Level**: Experienced Professional
**Job Type**: Full-time