Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
-Don’t forget to include a resume (CV) in English in your profile in Workday
-Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.
Primary job duties include, but are not limited to:
Primary responsibilities will revolve around support for operational compliance processes and communications development. The focus of your day may vary from providing support to our required learning processes, win the right way campaigns, compliance news, and training development and coordination. You will be working with team-members and extended business unit partners globally with primary contacts typically located in North America.
Participates in developing functional requirements for business systems; tests, training and implements applications.
Participates in customer support processes and activities for the implementation of new or existing applications.
Design, prototype, and test new or enhanced applications with guidance.
Monitor the efficiency and effectiveness of application operations and troubleshoot problems, as necessary.
Translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training.
What You Have - Skills and Experiences:
Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Effective Communications : Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Information Capture: Knowledge of the methods, channels, and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
IT Environment: Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operations.
IT Standards, Procedures & Policies: Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases, and technology platforms.
Top Candidates Will Have:
1. Bachelor’s degree in Information Technology or similar IT areas.
2. Pre-Advanced English.
3. Proficiency in MS365 products.
4. ITIL knowledge.
Desired Background/Experience:
5. Proficiency in process execution, process development and regulatory processes.
6. Proficiency in compliance processes.
7. Advanced English.
Some of the offered benefits*:
·Medical plan
·Dental plan
·Medicines reimbursement
·Gympass
·Psychological, Legal, Social and Finance Support Program
·Private pension plan
·Profit share
·Meal assistance
·Christmas basket
·Transportation
·Life and personal insurance
·Extended maternity and paternity leave
·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
* Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
Period to apply: July 1st - July 7th
Posting Dates:
July 11, 2024 - July 18, 2024
Caterpillar is an Equal Opportunity Employer (EEO).