Job Profile
The Support Analyst plays a vital role in ensuring the continuous operation and functionality of our proprietary applications. This position demands a deep understanding of technical systems and end-user support.
This critical role involves collaborating with various stakeholders, including IT Technicians, DevOps/SysOps, Software Developers, IT Infrastructure Specialists, product managers, and IT Management to deliver exceptional support services.
This individual will be responsible for providing Level 1 and Level 2 support across all company locations, utilizing their technical expertise to troubleshoot and resolve issues efficiently.
This is an exciting opportunity for a skilled and dedicated professional to make a significant impact on our team's success.