Join Yalo!
Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!
Job SummaryWe’re looking for aConversational Designerto create intuitive and engaging conversational experiences that drive customer engagement and sales. You'll own projects from concept to execution, leveraging Yalo’s products to maximize effectiveness.
Your MissionInnovate and elevate the standard of conversational experiences.
Collaborate with cross-functional teams to enhance customer satisfaction and achieve business goals.
Take ownership of our B2B Brazilian virtual sales assistants.
ResponsibilitiesCollaborate with Product Managers, stakeholders, and engineers to understand customer needs and sales objectives.
Design conversational flows, scripts, and prompts that align with each brand and its goals.
Take ownership of projects from design to testing and improvements.
Manage multiple projects simultaneously, meeting deadlines without compromising quality.
Analyze data and feedback to optimize interactions and increase conversion rates.
Learn how to use Yalo's products to create virtual assistants.
Take ownership of already existing assistants.
Ideal CandidateBilingual in Portuguese and English with excellent communication skills.
Proven experience in creating engaging conversational experiences.
Knowledge of AI and prompt design.
Job RequirementsBachelor’s degree in Linguistics, Psychology, Communication, UX Design, Human-Computer Interaction, or related fields.
3+ years in conversational design, UX design, or a similar role.
Proficiency in design tools (e.g., Whimsical, Miro, Figma).
Familiarity with conversational platforms (e.g., Dialogflow).
Experience in prompt engineering.
Strong analytical skills to inform design decisions.
Excellent verbal and written communication.
Strong organizational skills to manage multiple projects.
Comfortable working in a fast-paced environment with a willingness to learn.
Proactive in staying updated on industry trends, tools, and best practices in conversational design and AI.
Soft SkillsTeam Mindset:Collaborative and willing to help others, sharing knowledge and experiences.
Problem-Solving:Solutions-oriented approach to challenges.
Attention to Detail:Ensures quality in every project.
What We OfferUnlimited PTO policy.
Competitive rewards on the market range.
Flexible hours driven by results.
International teamwork.
You and nothing else limit your career here.
We care, we keep it simple, we make it happen, and we strive for excellence.Join us!#J-18808-Ljbffr