Career Area: Technology, Digital and Data
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME! Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.
Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.
We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important: Don't forget to include a resume (CV) in English in your profile in Workday.Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.
If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any updates to your status.Job Summary:
Lead the designing, building, deploying, and maintaining the Enterprise Information Technology Service Management (ITSM) Business Analytics, Reporting, Data Lake and Artificial Intelligence/Machine Learning/Generative Artificial Intelligence (AI/ML/GenAI) capabilities using appropriate and trending technologies.
What You Will Do: Maintain the data structures that support the business to function efficiently.Design solutions by assessing and aligning the current business analytics, reporting, and AI/ML capabilities to best practices and comply to federal policies and procedures.Conduct updates, upgrades, and other maintenance tasks in both hardware and software areas, to make the ITSM business analytics more efficient, cost-effective, and secure.Proactively monitor for improvement opportunities.Ability to use programming languages (Python preferred) to analyze and report on business insights and provide feedback for improvement for ITSM processes that enable business value.Ability to design, create, modify, and maintain Microsoft PowerBI reporting.
Knowledge and capability to use ServiceNow Predictive Intelligence, Task Intelligence, Performance Analytics is a plus.Ability to take a proactive approach to self-development and continuous learning, with a focus on improving communication, analytical, problem-solving, business, and leadership skills.What you will have – Skills: Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.
Basic Qualifications: Bachelor's degree.Pre-Advanced English.Strong experience in data analytics and insights (Python and PowerBI) experience or knowledge related to Infrastructure and cloud systems.The incumbent will be knowledgeable of or skilled in relevant programming languages; computing hardware and software; infrastructure elements, and current development processes and tools.ServiceNow.Data Lake, Big Data technologies.Top candidates will have: Advanced or Fluent English.Relevant industry landscape knowledge.Ability to effectively address business needs with a focus on delivering value.Knowledge and capability to use ServiceNow Predictive Intelligence, Task Intelligence, Performance Analytics is a plus.Some of the offered benefits*: Medical planDental planMedicines reimbursementGympassPsychological, Legal, Social and Finance Support ProgramPrivate pension planProfit shareMeal assistanceChristmas basketTransportationLife and personal insuranceExtended maternity and paternity leaveEmployee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport)* Caterpillar reserves the right to change or modify benefits at any time, subject to prior notice and in compliance with legal requirements.
Benefit eligibility may vary by position and location.
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.)
to contact candidates.
Available vacancies are only advertised through the company's official channels (; ), and official Caterpillar emails are mandatory followed by the domain @cat.com.
Also, the company does not request any type of payment (bank transfer, pix, etc.)
for the purposes of the selection process.
For more information click on the link: Dates: April 8, 2025 - April 15, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
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