IT Project Coordinator
Apply your talent and skills to help leading companies improve everyday life.
Who We Are
Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.
What You’ll Do
As Project Coordinator, the candidate will be accountable for delivering multiple concurrent IT projects. In this role, they will collaborate with multiple cross-functional teams across IT and Operations to lead the planning and execution of projects. The candidate will need to demonstrate a strong working knowledge of Project Management methodologies (e.g., Waterfall, Agile & Hybrid) and lead diverse project teams to deliver projects in a timely manner with a high degree of quality. They will be directly accountable and responsible for participating in a variety of key strategic initiatives that support the organization's mission to continually provide world-class service and care to our patients. They will need to identify and implement new ways to deliver projects to meet the current and future state needs of the organization.
Key Responsibilities
1. Support the intake of all project requests following a regional intake process.
2. Lead efforts to plan, execute, and monitor multiple concurrent IT projects from initiation to close.
3. Create high-level plans that capture the business case, scope, timeline, RACI, budget, and resource requirements.
4. Collaborate with IT leadership to develop and monitor project budgets.
5. Work with project stakeholders to gather detailed project requirements to ensure overall quality of delivery.
6. Facilitate working sessions with project team members to develop detailed project schedules (Dates, Durations, Dependencies, & Owners).
7. Monitor and report on project status (Quality, Schedule, Scope, & Budget) using standardized templates and forms.
8. Proactively identify and monitor potential risks and issues to develop and implement mitigation or remediation plans.
9. Work with project management team members to identify and manage high-level project interdependencies.
10. Demonstrate commitment to maintaining stakeholder satisfaction levels through prompt, well-articulated communications.
11. Represent the department's capabilities and mission effectively to internal and external stakeholders.
12. Participate in the continuous development of Project Management policies and standard operating procedures.
13. Identify opportunities to enhance and bring efficiency to project management processes.
14. Participate in departmental workgroups to develop IT culture and identity opportunities to increase team member engagement.
Preferred Experience:
1. Bachelor's degree in information technology, business administration, or related project management field.
2. PMP certification is preferred.
3. Prior experience managing projects in the healthcare industry is preferred.
4. Expert knowledge and experience in principles, methodologies, and project management practices, including cost, schedule, resource, risk, stakeholder, and scope management.
5. Knowledge of business analysis principles, techniques, and tools.
6. Able to work in a fast-paced IT environment, with multiple complex and competing priorities.
7. Able to demonstrate strong communication skills when interacting with all levels of the organization.
8. Demonstrate relationship savvy in building effective, trusted advisor relationships with business partners and IT alike using effective relationship-building, negotiation, mediation, and influencing skills.
9. Able to demonstrate a high degree of accountability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and timely.
10. Demonstrate strong time and priority management skills.
11. Strong problem-solving skills and ability to understand complex IT and operational needs to drive value to the business.
12. Expert working knowledge of Smartsheet & Microsoft products (e.g., Word, Excel, PowerPoint, OneDrive, Teams, and SharePoint).
13. Advanced/Fluent English.
14. Hybrid work model.
Why Cognizant?
A career in one of the largest and fastest-growing IT services providers worldwide.
Ongoing support and funding with training and development plans.
A highly competitive benefits and salary package.
Opportunity to work for leading global companies.
Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all our advertised openings.
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