The ideal candidate will be responsible for configuring our products to address customers' technical issues, serving as the liaison between customers and internal teams. Your expertise in working within complex technical environments and your ability to collaborate effectively will be key to your success in this role.
Responsibilities:
* Provide technical support to our customers in LATAM, ensuring a best-in-class customer experience and delivering product quality and efficiency
* Collaborate with internal teams to resolve complex technical issues and improve overall customer satisfaction
* Develop and maintain strong relationships with customers to understand their needs and preferences