Responsible for the shaping of the terminal business demands, aligning the requirements, progressing the delivery of his/her demands and work in a collaborative way with Regional and Global IT Functions, especially with Commercial Tech, Digital OPS, Data & Analytics, TOS Delivery, Global EDI & Cyber. Works closely with the terminal IT Manager to review the integrated terminal role demands backlog. Actively collaborates with business stakeholders to identify opportunities to improve IT applications controls & support on the ground.Responsibilities:Research and analyze improvement opportunities, conduct analysis, prepare recommendations, and facilitate efficiency enhancements. Develop business requirement documents and specifications.Work as directed by the management team to research and document business issues involving workflow procedures and processes.Analyze data and work with management to develop creative IT solutions.Work closely with the terminal operational and functional team to identify and implement improvements to business operations, services, and models using WOW/OS Lean as main tools.Collaborate with the regional platform business analyst to identify opportunities to modernize, streamline, and standardize the terminal tech portfolio.Provide the frontline perspective to the various regional and global tech teams and ensure terminal's constraints are captured at an early stage of new capability development.Participate in the development of root cause analysis for major incidents impacting terminal operations and ensure identified countermeasures are deployed as planned.With the Terminal IT manager, define the terminal Tech portfolio modernization, focusing on applications rationalization.Deliver support as the main IT contact for Shipping Line Customers, working closely with the Terminal Commercial Team to manage demands like EDI, Customer Facing Applications, and other required demands. Participate in regional CAB.Requirements:Advanced data analysis skills.Good understanding of the terminal operating model (TOS).Shows credibility with the whole IT organization and business stakeholders.Experience with Agile principles and methods, and applying WOW (Lean) standards and tooling.Experience managing multiple projects/demands.Problem-solving experience.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
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