We are seeking a highly skilled and motivated Customer Service Agent – Portuguese (Day Shift) to join our team at Betfair International.
About the Role
Become a Customer Service Agent and play a key role in shaping the customer experience. You will be part of a dynamic team responsible for handling all customer inquiries across various channels, including phone, live chat, social media, and telephone betting.
Key Responsibilities
Customer Champion:
* Respond promptly to customer inquiries
* Provide exceptional service and support via multiple channels
* Resolve customer complaints and issues efficiently
Dynamic Team Player:
* Collaborate with colleagues to achieve team goals and objectives
* Participate in ongoing training and development to enhance skills and knowledge
* Contribute to a positive and inclusive work environment
Language Skills:
* Fluency in Portuguese and English (written and spoken)
What We Offer:
* A dynamic and supportive team environment
* Ongoing training and development opportunities
* A competitive compensation package