Application support analyst

**Location**

Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)

**Service/location/team**

Performance and Data Team

**Salary**

£26,550.40 per annum, inclusive of London weighting allowance if applicable

**Role Overview**

We are recruiting for a Application Support Analyst to join our team in Performance and Data.
**Job Title: Application Support Analyst**

**Location**: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
**Salary**: £26,550.40 per annum
**Contract type**: Part Time, Permanent

**Hours**: 30 hours per week (across 4 days - days to be agreed)

Refuge is about to embark on a major programme of change to its business systems.
This role will be crucial to the success of the programme.
We are looking an Application Support Analyst to work with our Business Systems Analyst in the implementation of these systems, including testing and training users.
Once the systems are live the Application Support Analyst will be responsible for day to say issues, monitoring the support inbox and liaising with the provider to resolve issues.
They will also be expected to create a training plan for new and existing staff.
Closing Date: 09:00am 25 April 2025

Interview Date: 2 May 2025

**Benefits**

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career.
We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff.
More details of our benefits can be found in Job Information Pack.