Senior Site Reliability Engineer, ISBN Cloud Ops At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.As a Senior Site Reliability Engineer (SRE), you will be part of a high-performance team that continuously improves the reliability of critical systems, working closely with development and operations teams. The SRE is responsible for monitoring, troubleshooting, and developing tooling and automation to optimize system performance and efficiency.The ideal candidate will challenge the status quo. To be successful in this role, you will need to thrive in an agile environment where teams work together toward a common goal.What you'll do:Identify engineering defects in the existing code base and continuously improve the code quality.Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.Perform code reviews and pair program with other engineers on the team.Define and implement efficient end-to-end provisioning of automation solutions.Build CI/CD pipeline configurations to orchestrate provisioning and deployment.Automate monitoring tools to monitor system health and reliability to support high uptime requirements.Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.Collaborate with cross-functional teams to define and establish service level indicators (SLIs), service level objectives (SLOs) and key software engineering metrics.Automate infrastructure in AWS and in private data centers with CloudFormation, Terraform, Ansible, and AWS DevOps tools.Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.Perform capacity planning and resource allocation to ensure optimal system performance and scalability.Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering.Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.What you bring:Full understanding of DevOps, SRE, and agile software development roles and concepts.Full understanding of Git (code version control) and software development best practices (GitOps).Strong knowledge of Linux/Unix systems and command line tools.Senior level knowledge of IaC and Configuration Management, using technologies such as CloudFormation, Terraform, Puppet, and Ansible.Senior level knowledge of AWS main resources (VPC, EC2, IAM, API Gateway, autoscaling, availability zones, Lambda) and deploying and running systems at scale.Full understanding of microservices architecture concepts.Full understanding of observability best practices, and monitoring and logging tools such as Dynatrace, New Relic, Prometheus, Grafana, ELK stack, Splunk.Senior level knowledge of Jenkins, AWS Code Deploy or similar CI/CD tools and pipelines.Prior experience with containerized deployments.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.We win with inclusionSAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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