ITTConnect is seeking a Sr Data Scientist with experience in Loyalty Programs and/or Travel & Hospitality to join our team. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. Their client is in the Cruise / Travel Industry.
Job location: Client is in Miami area, locals would be preferred, remote is OK.
Responsibilities:
Optimize testing design leads to better business outcomes
* Estimate P&L Impact of proposed Loyalty Program features
* ROI maximization and risk mitigation
* Improved decision making via higher confidence in testing outcomes balanced rigor vs testing speed and size
IIdentify measurable KPI Metrics
* Identify hypothesis and number of testing/control groups
* Identify KPIs where client can measure true lift in the shortest amount of time (e.g., increased onboard spend, 60-day rebooking rate)
* Identify key population segments and determine whether they can feasibly support an A/B/n test
Identify Test and Control Groups
* Determine sample sizes and test duration using Power Analysis to ensure feasibility
* Select testing/control sailings to maximize similarity between testing groups using clustering and optimization techniques
* Optimize guest population to measure KPIs against using a matched-pairing design (not random) and indexing
Evaluate Test's Business Benefit
* Quantify difference in guest behavior through statistical tests to determine the signal from the noise
* Evaluate immediate business impacts of the pilot by monitoring short-term KPIs
* Monitor long-term guest behavior with more robust KPIs to augment findings
Requirements
* Minimum of 15 years of IT experience
* Experience leading requirements gathering, design and delivery
* Must have experience with Pyspark, Python
* Experience with power analyses and determining sample sizes through statistical methods
* Experience with segmentation and evaluation of A/B tests.
* Experience with Data Science In-Market Testing Framework
* Highly desirable experience with Loyalty Programs
* Experience working for large consulting / system integrators in client-facing roles
* Desirable experience in Travel & Hospitality industry