Área e especialização profissional: Engenharia - Engenharia Elétrica, Eletrônica, EletrotécnicaNível hierárquico: EspecialistaLugar de trabalho: Curitiba, PRRegime de contratação: Efetivo – CLTJornada: Período IntegralRequirements:Desired Master of Science (equivalent to Engineering degree in Brazil) or ongoing course – Electrical or Mechatronics;Depth technical knowledge on truck vehicle systems within its area of operation (Electric and Electronics, desirable knowledge on BEV) including analysis capability for identification and troubleshooting;General knowledge of truck applications (specifications, load capacity, etc.);Fluency in English is fundamental, additional language skills (Spanish) are appreciated;Competent computer skills in Microsoft Outlook, Word, Excel, and PowerPoint;Knowledge of the technical support process (Argus Dealer);Knowledge in Power BI to deal with TS performance dashboard;Knowledge of support systems Argus QJ, Argus DQR, QRS, Volvo Portal, LVD, VDA +, KOLA, Impact, etc.;General knowledge of the Dealer network for sponsorship approach to Dealers and Markets;Commercial Vehicle driver’s license (preferred).Activities:Support Dealers and Markets to resolve all heavy-duty and medium-duty Electric and Electronic related problems that might occur in customer trucks;Support Truck BEV (Battery Electric Vehicles) running in LAM;Develop containment actions to temporarily resolve customer issues;Act as the key person representing the market/end-customer in different product quality forums within GTT;Attend product quality conferences presenting the latest news and solutions to customers;Analyze and work with support systems remotely from the office;Travel occasionally to investigate and resolve problems at customer location.
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