Confidential is the payments platform of choice for the world's leading companies,
delivering frictionless payments across online, mobile, and in-store channels.
Our
team members are motivated individuals that help each other do remarkable things
every day.
We face unique technical challenges at scale and we solve those as a
team.
And together, we deliver innovative and ethical solutions that transform the
way the world pays.
We took an unobvious approach to starting a payments Confidential, building a platform
from scratch.
Now, Confidential serves the world's brightest companies like Facebook,
Uber, L'Oreal, Casper, Bonobos, and Spotify.
Team Lead Risk
As part of our regional growth, were looking for an experienced and motivated
Fraud leader for our Latam Operation based in Sao Paulo.
As the link between
commercial and product teams, you will be managing an amazing and experienced team
+ the rollout of Confidentials risk products in the Latam region while serving as the
regulatory requirements.
This role involves working closely with both internal
commercial, product, data, partnerships and legal teams and external
stakeholders merchants, schemes, regulators.
What You'll Do
People management - Manage a team of experienced risk professionals, support the
teams growth, set the team direction, make strategic decisions, and manage
escalations
Manage our merchant's portfolio ensuring operational excellence and collaborating
with commercial teams;
Manage new product and feature rollouts in the region - Project management for
rollout of new risk features and products in the region
Work with internal stakeholders across the organization - Collaborate closely with
the commercial and product team to identify and prioritize critical improvements
necessary for the region
Subject matter expert on risk and fraud - Keeping abreast of the latest fraud
trends in the region, working with internal and external stakeholders to ensure
that Confidential continues to be thought leader in the risk and fraud space
Work with strategic merchants in the region - Assist with commercial teams to
offer strategic merchants best-in-class fraud management.
Advise on related regulatory requirements in Latam - Stay updated on the latest
work with regulatory, compliance and data teams to operationalize regulatory
requirements
Who You Are
At least 5 years of experience in managing a team in the risk and fraud management
domain
You have 5-10 years of experience in payments, risk management, fraud prevention
and disputes management space
You are a strong communicator who has deep experience dealing with deescalations
and dealing with clients in high pressure situations
You are comfortable with data and using data-driven approach when speaking with
stakeholders, experience working with machine learning products and teams is a
plus
You enjoy working in a fast-paced environment where you need to quickly shift
priorities.
You take initiative, ownership and are committed to challenge the status quo
You are a strong collaborator who is comfortable with connecting with colleagues
across different teams and cultures, sharing ideas to improve effective teamwork
Who we are
Confidential is the payments platform of choice for many of the worlds best companies,
providing a modern end-to-end infrastructure connecting directly to Visa,
Mastercard, and consumers' globally preferred payment methods.
Confidential delivers
frictionless payments across online, mobile, and in-store channels.
With offices
across the world, Confidential serves customers including Facebook, Uber, Spotify,
Casper, Bonobos and L'Oreal.
Our Diversity, Equity and Inclusion commitments
Our unobvious approach is a product of our diverse perspectives.
This diversity of
backgrounds, cultures, and perspectives is essential in helping us maintain our
momentum.
Our business and technical challenges are unique, we need as many
different voices as possible to join us in solving them - voices like yours.
So no
matter where youre from, who you love, or what you believe in, we welcome you to
be your true self at Confidential.
Whats next
process tends to take between 3 or 4 weeks to complete.
Dont be afraid to let us
know if you need more flexibility.
Please, note that this role is a full-time position in Sao Paulo.