Overview:
**Responsibilities**:
- Provide required links between TA sales and current service personnel with Waters MX administrative support team
- Responds to customer inquiries and acts as a liaison between customers and internal personnel.
- Oversees backlog of orders and ensures timely release for shipment and invoicing
- Assist technical sales and service group with documentation, obtaining required bond for tenders.
Qualifications:
- Accounting degree with experience in order processing, order tracking, pursing payables, tracking and managing inventory of consumables and spare parts.
- Order processing systems and Microsoft Office Products Excel, Word, and Outlook.
- Professional and courteous phone manner; responds promptly to customer needs.
- Gathers and analyzes information skillfully and has the ability to make practical decisions without advance preparation.
- Strong interpersonal skills to effectively deal with customers and co-workers.
- Ability to organize and prioritize work activities and to handle multiple customer issues simultaneously.
Company Description:
- Waters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for more than 60 years. With more than 7,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.