About the job Desktop Support Engineer Natal Contract position Bachelors degree in computer science or related field required 5 years Desktop support experience Own, reliable vehicle Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor, IT team) Excellent troubleshooting skills; must have worked on at least two mobile platforms: Android, iOS and/or Windows Phone Strong technical skills with hands-on experience configuring, maintaining, troubleshooting, repairing and testing software applications Responsibilities: Perform asset audit and stock count Troubleshoot computer issues related to printing of store and credit cards Diagnose issues related to signature pads Assist and communicate with customers regarding issues related to their computer or network equipment Provide technical support, diagnosis, and repair for computers, office equipment, printers, and electronic storage devices Fix and solve problems with computers running Microsoft Windows XP/Vista/7 operating systems, including support for Internet Explorer, Outlook Express, Windows Mail, various applications, software, drivers, and system settings May troubleshoot, install, and configure software on workstations, such as Adobe Photoshop, Microsoft Office, Quicken, and other popular programs J-18808-Ljbffr