Support Agent Role
The Support Agent position provides exceptional customer service to help sustain and improve the use of Accruent's Enterprise Solutions.
This role involves timely delivery of services, successful identification and resolution of issues or service requests, and through interactive customer communication.
Key Responsibilities:
* Provide timely and effective support to customers
* Identify and resolve issues or service requests in a prompt manner
* Engage in interactive customer communication to ensure customer satisfaction
* Collaborate with internal teams to resolve complex issues