CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .Job DescriptionPosition ProposalGenerating strategies for control and management of CHEP’s assets on customers under his responsibility, as well as the identify opportunities with existing customers, ensuring compliance with the budget allocated on account.Main responsabilities·Coordinateandcarryoutconstanttrainingfor EscustomersonCHEPqualitycriteriaand best usage practices.·MakethesemiannualpresentationofBusiness Reviewwiththekey KPIsoftheoperation.·RegistercomplaintsatCHEPSolutionsandfollowuponsolutionsforthem.·Plan, carryout,reconcilethenationalinventoriesoftheassigned accountsandperform their reconciliation.·Monitorsavingsprojectsrequestedby customers.·Maintainhighandpermanent,thestrategicrelationshipwiththedecision-maker/ influencer of the key accounts.·Monitortheperformanceindicatorsoftheassignedaccounts.·Conductregularbusinessreviewmeetings(BusinessReview) presentingtheaccount management indicators.·Ensurecustomer satisfactionandefficiencyofyoursupplychainwithregardtopalletand container pooling.·Identify risks and business opportunities and synergies in collaborative projects with customersand/ortheirpartners(inbounds,collaborativetransport,exports,network expansion, logistics productivity).·Schedulemonitorandpresentresultsof inventoriesofkeycustomers,aswellasensure reimbursement of losses on assets, if they occur.·Performcontractualmanagement,ensuringcompliancewithallitsclauses, inorderto ensure the financial balance of the key accounts.·Ensurethatannualcontractreadjustmentsarecarriedout,accordingtotheinflationindex.·Ensurethepaymentflowontime,accordingtotheagreedpaymentplan.ApplytheSHE(Safety, HealthandEnvironment),QualityandZeroHarmpoliciesindaily routines.Skills and knowledgeKnowledgeoftheentirepricestructureoftheaccounts SAP ExperienceNegotiationandpersuasionskills ContractmanagementBusiness skills advancedExcelExperience5 to8yearsofexperience inthecommercialarea.Desirablefor 3to 5yearsinconsumer or logistics industries, through customer service or retail areas. Experience in controlling and managing inventories. Experience in Commercial and Strategic Account ManagementQualificationGraduatedinCollegeIntermediate EnglishSpanish desirablePreferred EducationHigh SchoolPreferred Level of Work Experience3 - 5 yearsRemote TypeHybrid RemoteWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.