DESCRIPTIONAmazon is looking for a motivated individual for the profile of Program Manager for Inventory Placement team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners at the fastest possible speed, on-time and at the lowest possible cost. The role is a part of the Brazil Supply Chain under the Inbound and Placement team.As part of Inbound and Placement team, you will contribute to defining our inventory placement strategy, reducing distance to customers by placing the right items in the right location in order to enable faster delivery, reduce carbon impact and costs. This role will give you a unique view of Amazon systems, process and operations, interacting with multiple teams and solving problems while the engine is running at full speed. It is broad and complex, with meaningful economic impact to the company.Key Job ResponsibilitiesThis role will work close to the Ops teams (Fulfillment Center and Middle Mile) along with multiple other teams to implement process improvements and new technical features to improve inventory availability at ideal FCs. A successful candidate will be highly analytical, resourceful, customer-focused and used to work with ambiguity. They will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. In this position you will:Own day-to-day placement and inventory cross dock operations while adhering to capacity;Deep dive and analyze key business performance metrics, identify gaps, create plans to drive process improvements;Develop new metrics and performance indicators to evaluate, audit and improve efficiency of placement and cross dock operations, systems and processes;Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goal;Forecasting IXD volumes, at Fulfillment Center (FC), weekly and daily grain;Set up robust processes to improve forecasting accuracy with an objective to minimize cost and maximize;Make the existing processes scalable by identifying and implementing available tools/automation;Rollout best practices from other geographies/companies;Support the business growth in constrained environments with frugal and innovative solutions;Collaborate with business teams on strategic programs and initiatives that affect placement and IXD operations.BASIC QUALIFICATIONSBachelor's Degree;Experience working cross-functionally with technology and non-technology teams;Experience managing a team;Experience delivering cross-functional projects;Experience managing a program or project;Experience in supply chain management;Experience defining program requirements and using data and metrics to determine improvements.PREFERRED QUALIFICATIONSMaster's degree;Experience in independently setting goals, driving cross-functional teams;Experience working cross-functionally with tech and non-tech teams;Experience defining program requirements and using data and metrics to determine improvements;Experience working in or with a complex international supply chain management organization;Experience demonstrating problem solving and root cause analysis in a technology environment.
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