Passionate About Music and Customer Service
ModSquad has partnered with a leading music streaming service, seeking experienced Customer Support Representatives to join our team.
This is a fully remote opportunity where you will respond to customer inquiries via inbound messages in Japanese.
Please note:
• In order to ensure adequate communication, a strong command of written Japanese is essential for this role.
• You will be the primary point of contact for customers, resolving issues and providing helpful solutions.
• Experience working in a fast-paced environment is necessary, as well as excellent problem-solving skills.
• A positive attitude and passion for delivering exceptional customer experiences are key qualities for success in this position.
We offer:
• Opportunities for professional growth and development in a dynamic and supportive team environment.
• Flexible work arrangements, including remote work options.
• Collaborative workspace and regular feedback opportunities.
If you're passionate about music and committed to delivering top-notch customer support, we encourage you to apply today.