Job Description Summary
A Sandoz está passando por um período emocionante e transformador como líder global e fornecedora pioneira de medicamentos genéricos e biossimilares sustentáveis. Agora como uma empresa independente, a Sandoz pretende aumentar o seu foco estratégico, operar com maior agilidade, definir objetivos de negócios mais claros, aumentar o retorno aos acionistas e fortalecer a sua cultura junto a todos os nossos colaboradores. Este é um momento emocionante na nossa história e, ao criar um caminho novo e ambicioso, proporcionará uma oportunidade única para todos nós, tanto profissional como pessoalmente.
Junte-se a nós como um criador da nossa ‘nova’ Sandoz!
Objetivo do cargo:
Act as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, segmentation & Targeting, account planning, incentive calculation, CRM system management & creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market.
Major accountabilities:
* Manage the Sales Force Effectiveness team or lead a key process/service within the team.
* Setup infrastructure and systems in close alignment with Regional Commercial Excellence team (CRM, Analytics, Dashboards, Insights, etc.) and ensure high data quality and utilization.
* Implement standardized Sales Force Effectiveness systems, tools, analytics, performance dashboards and quantitative and qualitative KPIs.
* Manage Field Force productivity and improve quality and transparency of resource allocation decision making by targeting and segmentation, territory design/alignment, Field Force capacity planning, product allocation, call plan design and monitoring, account planning and customer acquisition strategies and action plans, performance measurement, monitoring and Field Force ROI analysis.
* Maintenance of CRM system including data extraction and monitoring KAM standards.
* Drive the systematic generation of insights and generating recommendations for the business.
* Ensuring the compilation and monthly analysis of market data.
* Creation of ad hoc market, product and business analysis based on internal and external data.
* Create presentations for the sales leadership team.
* Develop, upgrade and monitor Field Force incentive systems.
* Align strategic company and Business Unit objectives with sales and promotion plans and incentive schemes.
* Support projects for the business unit that involve resource allocation (e.g. launch planning).
* Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
* Distribution of marketing samples (where applicable).
Minimum Requirements:
Work Experience:
* Sales in Healthcare / Pharma / related business.
* Commercial experience and/or leadership experience in Healthcare.
Skills:
* Bi (Business Intelligence).
* Business Analysis.
* Business Dashboards.
* Capacity Planning.
* Customer Acquisition Strategies.
* Customer Retention.
* Data Extraction.
* Data Quality.
* Management Skills.
* Performance Measurement.
* Salesforce CRM.
* Self-Motivated.
Languages:
* English/Portuguese.
Skills Desired:
* Business Intelligence.
* Business Analysis.
* Business Dashboards.
* Capacity Planning.
* Customer Acquisition Strategies.
* Customer Retention.
* Data Extraction.
* Data Quality.
* Management Skills.
* Performance Measurement.
* Salesforce CRM.
* Self-Motivated.
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