**Job Summary**
We are seeking a skilled business analyst to conduct process analyses, needs assessments, and preliminary cost/benefit analyses. This role will align information technology solutions with business initiatives.
Essential Duties and Responsibilities:
1. Conduct inquiries for new information systems to meet current and projected business needs.
2. Write functional specifications of user needs for application development, enhancements, and testing.
3. Analyze user requirements, procedures, and problems to improve existing systems.
4. Prepare functional, systems, and program specifications.
5. Prepare project plans and implementation schedules.
6. Confer with organizational units involved to determine requirements.
7. Maintain and develop documentation for responsible areas.
8. Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies.
9. Prepare project plans and schedules.
10. Provide status updates of assigned projects.
11. Recommend/conduct training.
12. Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.
13. Serve as escalation point for troubleshooting issues.
14. Maintain a good working relationship with customers and vendors.
15. Ensure 100% adherence to all IT and department policy, processes, and procedures.
16. Participate in the exchange of ideas and information within the department.
17. Ask questions; encourage input from team members.
18. Provide regular updates to appropriate managers.
19. Identify creative ways to reduce cost by streamlining processes and systems.
20. Drive continuous improvement through trend reporting analysis and metrics management.
21. Assure that procedures and work instructions are efficient and not redundant.
22. Offer new ideas and suggestions for improvement.
23. Identify and implement new practices and processes that are