EBANX is a global fintech founded in 2012 with a mission to be the leading payments partner in rising markets. With its own technology and infrastructure, combined with in-depth knowledge of the Latin American market, EBANX allows these companies to connect to hundreds of payment methods in different countries in the region. And it goes further, creating results for businesses and simple shopping experiences for consumers.
From the beginning of our journey, we have an important mission: to give access. And this is not just about our products and services, but it goes through everything we are and do. We believe that it is only possible to innovate with diversity, so we cherish differences in gender, race, nationality, disability, sexual orientation, religion and age. Plurality is what makes our Big Dream possible.
We are called ebankers and we are changing the way people buy, connect, and live globally. Let's make history together?
The Country Manager (Head of Business Growth & Partnership) for Brazil will be responsible for driving growth and diversification by leading strategic business initiatives from development through execution. This role requires thriving in a fast-paced startup environment and the ability to think strategically and analytically about business, product, and technical challenges. The ideal candidate will build compelling value propositions and work cross-functionally. This is a Senior Manager position and you will report to the Country Growth Director for Latam.
Besides conquering the world, your activities will be:
Business Growth and Diversification:
1. Identify, pursue, and execute growth opportunities in the local market.
2. Lead strategic negotiations and act as a liaison between EBANX and local partners/acquirers.
3. Achieve RoAV targets by segment for new sales and upgrades.
4. Develop and lead promotional initiatives leveraging local payment methods.
5. Devise and execute activation strategies to decrease gross profit concentration at the country level.
6. Expand the merchant base, forge partnerships, and explore new business channels.
7. Represent EBANX at regional events and develop local partnerships with acquirers, banks, government agencies, and shareholders.
Market Expertise:
8. Conduct market analysis to understand local dynamics, competition, customer preferences, and trends.
9. Provide market insights to help move deals through the pipeline and generate new opportunities.
10. Create unique selling propositions and auxiliary collaterals to reinforce EBANX's value proposition.
11. Gather and provide valuable insights to support informed business decisions.
Relationship Management:
12. Act as a liaison between EBANX's global teams and local stakeholders.
13. Foster strong partnerships to support business objectives and develop new local partnerships.
14. Participate in key events to enhance brand awareness and strengthen the company's position in the local ecosystem.
Financial Management, Compliance & Legal and Performance Tracking:
15. Ensure cost efficiency by leading annual processing cost reviews and optimizing the cost structure.
16. Ensure compliance with local laws, regulations, and corporate policies.
17. Monitor key business operations performance indicators (e.g., approval rates, refunds, chargebacks, TPV).
What's mandatory:
18. Native Portuguese, fluent in Spanish/English.
19. Solid background in the financial, acquiring, payment, eCommerce industries.
20. Knowledge of the payments industry.
21. Experience working in project groups in the financial/payments sector.
22. Extensive experience in account management processes in a professional and complex environment.
23. Results-driven, self-motivated, and comfortable operating in a rapidly changing environment.
24. Excellent interpersonal and communication skills.
25. Strategic and creative thinking about complex issues, leading to thoughtful recommendations and action plans.
26. Data-driven mindset with strong analytical skills to interpret data, identify problems, and provide constructive solutions.
What else would we like to see?
27. Big dreamer with an entrepreneurial spirit.
28. Ability to build a professional network in the region.
29. Stay abreast of commercial, regulatory, and innovative trends in the payment industry and share insights with stakeholders.
30. Join EBANX and be part of a high-growth technology and payments company with a mission to change the way people buy, connect, and live globally.
EBANX offers:
31. Spanish, English and Portuguese classes;
32. WAVES - Program of goals and results (variable compensation);
33. EBANX Play - Wellness (Gympass, e-Sports, SESC );
34. Semi flexible hours (8 hours a day - Monday to Friday);
35. Meal Allowance;
36. Transportation voucher (if needed);
37. EBANX Education: scholarship;
38. EBANX Skills: budget for workshops and courses;
39. EBANX Flexible: Birthday Day Off;
40. EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
41. EBANX Health: Health and Dental Insurance, with subsidy for dependents, and medicine subsidy for ebankers;
42. Life Insurance: Life Insurance 100% paid by EBANX
43. Hello ebanker: psychology, finance and legal orientation.
44. Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics store and more!