Tata Consultancy Services | Desktop Support | Nova LimaCome to one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS?At TCS, we believe that people make the difference, which is why we foster a culture of unlimited learning full of opportunities for improvement and mutual development. We are looking for a Desktop Support professional who wants to learn and transform their career.In this role, you will:Follow up and support Desktop/Laptop and Mobile Devices Stock and asset management.Provide 2nd line IT support for all our internal departments.Offer guidance, assistance, and follow-up on client questions, problems, or troubleshooting (hardware and software).Install and configure PCs and peripherals on request.Maintain and improve customer service and availability.Develop and maintain documentation for all ICT support related subjects and produce reports as needed.Provide onsite support during events.Conduct trainings/demos when needed.And much better if you stand out for:Advanced English and Spanish proficiency.Experience managing a team.Experience in PC and/or mobile telephony support.Good knowledge of Network and Server Administration.Hands-on experience in mounting and unmounting devices.Good knowledge of Windows OS (Windows 10) & MS Office.Good knowledge of hardware (HP, DELL, Lenovo).Excellent customer service, interpersonal, communication, and team collaboration skills.Strong administrative skills (punctual and meticulous).Quick learner, punctual, and interested in the progress of IT.Please attach your resume in English.What do we offer?TCS Benefits – Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people, you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer. Our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation, or any others. We encourage anyone interested in building a career at TCS to participate in our recruitment & selection process.At Tata Consultancy Services, we promote an inclusive culture and work for equity across all dimensions, including gender, people with disabilities, LGBTQIA+, religion, race, and ethnicity. Our motto is Inclusion without exception.
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