Role: Network AnalystLocation: LondrinaWork Mode: OnsiteShift time: 12x36 - 7am to 19 pm OR 19 pm to 7pmEnglish Level: AdvancedMust-Have:Fluent/Advanced English to conduct Major Incidents meetings, also to send emails communications to Vice-Presidents, Directors, and Chiefs.Degree/bachelor’s in computer engineering, or computer science, or computer networking.5+ years of IT Support, or networking support, or NOC role background experience.Great knowledge about ITIL Major Incident Management, also Change management.Great knowledge about Network Operations, and Telecom devices (Switches, routers, Firewall etc.).Great communication and presentation skills.Good-to-Have:Information Security policiesKnowledge about Network Architecture and DesignOracle and SQL DB accounts managementMicrosoft 365 technical knowledgeCitrix technical knowledgeAbout the companyTata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.
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