Career Opportunity: CRM Coordinator
About Us:
Rio & Learn Portuguese School is a leading institution dedicated to providing high-quality language courses and cultural experiences.
Job Description:
We are seeking a skilled and motivated CRM Coordinator to join our team. The ideal candidate will have a passion for CRM and Business Intelligence systems, with a focus on improving sales, boosting customer satisfaction, and enhancing marketing performance.
Main Responsibilities:
* Analyze and interpret data from CRM and Business Intelligence systems to identify trends and areas for improvement;
* Develop and implement strategies to enhance sales, customer satisfaction, and marketing performance;
* Maintain accurate and up-to-date records of customer interactions and system data;
* Collaborate with the marketing team to develop effective campaigns and promotional materials;
* Monitor and report on key performance indicators (KPIs) related to sales, customer satisfaction, and marketing performance.
Requirements:
* Bachelor's degree in Business Administration, Marketing, or a related field;
* Minimum 2 years of experience in CRM and Business Intelligence systems;
* Excellent analytical and problem-solving skills;
* Strong communication and interpersonal skills;
* Ability to work independently and collaboratively as part of a team.
What We Offer:
Our hybrid work model allows you to work from home or in our vibrant school in Copacabana, Rio de Janeiro.
How to Apply:
Please submit your resume and cover letter to [insert contact information].