**A culture of purpose: Where will your BCD M&E career take you?
**
As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people.
We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table.
Are you interested in adding to both our mission and our energy?
If so, we want to hear from you!
**Operations Manager**
We are looking for an Operations Manager to join our dynamic team.
In this role, you will be responsible for your team delivering first-class Venue Sourcing service to our clients.
The Operations Manager will manage high quality and professional delivery of service within the account team.
In this role, your responsibilities encompass many areas; management, strategic sourcing, people management, financial management, and relationship development.
**Your responsibilities**
- Motivation, engagement, development and performance management of direct reports.
- Resource planning and recruitment process management to include training of all team members
- Understand all accounts within team and support consultants when issues arise and assist to resolve when necessary
- Strategic sourcing - delivery of agreed client KPIs, manage client processes and procedures, manage research and inquiry, venue RFPs, GRME hotel response forms, contact list of suitable venues, submit proposals to client, negotiation, finalize details and request contracts.
- Keep the relevant Account Manager up to date with all activity within accounts and proactively assist in the development of the accounts
**Your background**
- Five (5) years' experience in the meetings industry.
- One (1) to three (3) years' experience in direct management, planning, and execution of meetings and events (preferably in agency or corporate environment).
- Five (5) years' experience managing outside vendors, sourcing and negotiating contract services.
- Proficiency in Microsoft Office Suite and developing presentations
**You might also have**
- A bachelor's degree or equivalent work experience
- The ability to travel up to 15%
- Experience in an SMM environment
**What we offer you**
- A culture of purpose where we are invested in your happiness and career growth
- Competitive salary and benefits package
**How to apply**
**Get to know BCD M&E**:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution.
We are in the business of creating impactful human connections that matter.
Connections that inspire, motivate and change behavior for our customers.
As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,500+ people are committed to driving success for our customers, our business and ourselves.