Our company is dedicated to ensuring that our clients are leveraging technology to its fullest potential by providing a seamless onboarding experience across various platforms. In this role, you will work closely with onboarding teams, account management, and product + engineering teams to provide the technical expertise that allows clients to build on top of our enterprise platforms. As the Technical Implementation Engineer, your responsibility will be to create and execute technical plans that enhance our product's capabilities to meet the business needs of our largest enterprise clients.
This position entails working with APIs to facilitate complex migrations, customizations, and integrations, ensuring clients' requirements are fully met. You should be a technical generalist who enjoys working with APIs, exploring platforms, and solving problems creatively. You will have the unique ability to understand the needs of our enterprise clients alongside our technical product suite.
Responsibilities
* Facilitate technical migrations from other platforms by utilizing our APIs
* Utilize CSS and JavaScript to craft customizations of our template solutions
* Advise clients on implementing and maintaining custom integrations built on our platforms
* Serve as the go-to resource for our enterprise clients' technical needs, especially related to onboarding and expansion
* Vet and implement third-party tracking on behalf of our enterprise clients
* Identify, evaluate, and communicate trends in customer requests, and collaborate with product & engineering to translate those requests into product recommendations
Expectations
* 2+ years of experience as a Solutions Engineer, Technical Implementation Engineer, or in a similar role translating client requirements into quick, impactful solutions
* Proficiency with basic HTML/JS/CSS
* Experience working with developer tools, including third-party APIs
* Accustomed to achieving results in a collaborative, fast-paced environment
* Attention to detail and organization, with the ability to prioritize effectively and switch between long-term goals and short-term tasks
Bonus
* Experience developing in Ruby on Rails and/or PHP
Hiring Regime
* PJ (Long Term)
Benefits
* Competitive salary
* Health insurance cost contribution
* 30-day PTO (even as PJ)
* Bonus compensation at the end of the year
* Dynamic and creative working environment
* Opportunities for career growth and development
* Fun office with all types of snacks, ping pong table, pool table, video games, and even a music studio