Cyber Security Consultant Location: Sao Paulo, Brazil Fulltime SME User Access Management P2 P3 Support and maintain the provision of manual access to the enterprise's identity management access control and directory services Work with the team member to provide any technical assistance required and train new team members using SOPs and other technical documents Monitor Incidents and service request queues daily and assign tickets to team members based on their expertise level and bandwidth Manage the backlog by monitoring the daily inflow and plan to keep it under control Create weekly and Monthly reports on tickets and send them out the lead customer and the leadership team Manage the process of granting, modifying and revoking access rights to systems applications and data Monitor and audit user access rights to detect any unauthorized changes or inconsistencies Investigate reports and resolve any identity and access related incidents or breaches Manage the process of granting, modifying and revoking access rights to Applications systems and data Review and update existing SOPs and work on developing new ones as required for the entire team Investigate reports and resolve any identity and access related incidents or breaches Monitor activity logs to identify security incidents and create daily, weekly and monthly reports Configuration and ownership of UAM application and implementation for their functional area Drive the centralization of UAM activities across applications for all kinds of user sets.