Location:Remote (UK/Europe timezone preferred)
Type:Full-Time Contractor
Compensation:Competitive, based on experienceAbout Us We're a high-growth CRO agency helping eCommerce brands unlock hidden revenue through data-led UX, experimentation, and strategic design. Our work transforms performance, not just aesthetics. We partner with brands doing $5M–$100M+ in annual revenue, delivering best-in-class conversion strategies across DTC, SaaS, and marketplace verticals.
As we scale, we're looking for aProject Managerwho thrives in a fast-paced, performance-focused environment and knows how to bring clarity to chaos.What You’ll Be Doing As our Project Manager, you'll be the operational glue between clients, strategists, designers, and developers. Your job is to keep projects moving smoothly, clients informed, and the team unblocked.
You will:
Own project timelines, budgets, and deliverables across multiple client accounts
Facilitate internal communication across design, strategy, and dev teams
Lead weekly standups, retros, and client status calls
Translate strategy into clear deliverables with structured timelines
Maintain our project management system (ClickUp or similar) with laser precision
Proactively identify roadblocks, scope creep, and misalignment—and resolve them fast
Ensure clients feel supported, updated, and excited about what's coming next
Work with the Director of Strategy to support quarterly planning and performance reviewsYou’ll Thrive If YouHave3+ yearsof project management experience in a digital, CRO, or performance marketing agency
Are obsessively organized, outcome-focused, and allergic to vagueness
Love systems, processes, and documentation—but aren’t afraid to break them when necessary
Are emotionally intelligent, tactful, and great at managing stakeholders
Are confident using tools like ClickUp, Slack, Loom, Figma, and Google Drive
Understand CRO fundamentals (you don’t need to be an expert—but you must “get it”)
Can comfortably manage 6–8 client accounts at once without dropping a beat
Bonus PointsBackground in UX, dev, or design execution
Certified in project management frameworks (Scrum, PMP, etc.)
Experience working with Shopify brands or eComm clients
Familiarity with A/B testing platforms (VWO, Convert, GA4, etc.)
Why Join Us?Work with a lean, elite team doing world-class work
Flexible hours & async-first culture
Ownership, autonomy, and a zero-micromanagement policy
Real opportunity to grow into a Head of Operations or Delivery Lead role
How to Apply Send us a Loom (optional but loved), your CV, and 2–3 short bullet points about why you’re a great fit for this role to matthew@steplabs.xyz
We hire fast and value proactivity—don’t wait to hit send.