PESSOA AGENTE DE SERVIÇO JUNIORJob OverviewLocation: FXE-LAC/BRJPADC/JPADC Joao PessoaTime Type: Full timePosted On: 2 Days AgoEnd Date: February 28, 2025 (18 days left to apply)Job Requisition ID: RC745081WelcomeWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site! FedEx is widely acknowledged as a world-class company, consistently recognized as a great place to work, a technology innovator, and one of the world’s most admired and respected companies.FedEx is consistently named among the World’s most valuable and admired brands.Job ResponsibilitiesPerform a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.Assist customers by tracing packages, answering questions regarding FedEx products and services, and providing over-the-counter and phone service.Prepare various operations reports.Handle customers with packages in cage.Maintain and audit records and files as assigned (airway bills).Review airway bills and register as necessary.Check packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment, and compliance with Customs documentation required at destination.Provide administrative and clerical support to Station Ops Manager.Interface with customers on customs-related issues.Maintain a neat and clean appearance of the workplace/front counter, self, and uniform.Recognize new customers or additional business opportunities, open new accounts, obtain additional shipments, and submit sales leads.Minimum RequirementsHigh School degree/Equivalent. Previous clerical or customer service experience in a service environment. Good general office skills required including typing, filing, and computer literacy. Excellent communication, organizational, and human relations skills. Clear and articulate speaking voice. Clean cut and neat appearance. Ability to successfully complete the Reading, Listening, Sorting, and Math sections of the Basic Skills Test. Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs (68 kgs) with appropriate equipment. Spoken and written fluency in local language and demonstrated basic English language. Able to work variable shifts.Job Posting End Date: 2025-02-28
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