Implementation Specialist 15–20 hrs/week, Remote
About Demand IQ: Demand IQ is a fast-growing SaaS platform helping home improvement contractors—like those in HVAC, solar, and roofing—generate more qualified leads and sell online with instant quote experiences.
Our no-code tools make it easy for contractors to digitize their sales process.
About the Role: We're looking for a Part-Time Implementation Expert to help onboard new customers and configure their products inside our platform.
This role is 85% behind-the-scenes product setup and 15% customer-facing during onboarding calls.
Key Responsibilities: Use conditional logic to create sales flows with our no-code builderConfigure customer product lines (HVAC, solar, etc.)
using decision logic and flow diagramsResearch product specs and pricing to accurately build out contractor offeringsEdit and upload product images using CanvaJoin onboarding calls to gather details and guide setupTest and troubleshoot product flows to ensure accuracy and logic consistency Required Skills & Qualifications: Must understand conditional logic (e.g.
if X, then Y; multi-path flows, logic branching)Detail-oriented and comfortable working in structured logic environmentsAbility to research technical product information (especially in HVAC or similar fields)Canva or basic graphic design experienceStrong written and verbal communicationSelf-motivated with the ability to manage multiple projects remotely Bonus Points For: Experience with SaaS tools or no-code platformsKnowledge of HVAC, solar, roofing, or other home improvement productsCRM or implementation experience Why Join Demand IQ: Work on a high-impact product shaping the future of home improvement salesLearn real-world SaaS onboarding and implementation skillsFlexible remote work, part-time hours, fast-moving startup cultureCompetitive hourly pay with potential for growth