Solution Development: Develop solutions using Omni Studio tools such as OmniScripts, Data Raptors, Integration Procedures, and FlexCards to build dynamic, customer-centric applications. Requirements Analysis: Collaborate with business analysts and stakeholders to understand functional requirements and translate them into technical designs. Technical Design: Create technical specifications and designs for Omni Studio components that align with project objectives and Salesforce best practices. Customization and Configuration: Customize and configure the Salesforce platform using declarative tools to meet business needs, ensuring solutions are scalable and maintainable. Coding: Write clean, efficient, and well-documented code using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies as needed. Integration: Implement integrations with third-party systems using Salesforce APIs and middleware solutions. Testing: Develop and execute comprehensive test plans, including unit tests, integration tests, and user acceptance testing to ensure the quality and functionality of the solutions. Deployment: Manage the deployment process using tools like Salesforce DX, change sets, or version control systems, ensuring smooth transitions from development to production environments. Documentation: Create detailed documentation for developed solutions, including design documents, user guides, and maintenance instructions. Troubleshooting and Support: Provide ongoing support and troubleshooting for deployed solutions, addressing any issues that arise in a timely manner. Performance Optimization: Monitor and optimize the performance of Omni Studio solutions, ensuring they operate efficiently within Salesforce governor limits. Collaboration: Work closely with project managers, other developers, and quality assurance teams to ensure timely delivery of high-quality solutions. Client Engagement: Engage with clients to gather feedback, understand their evolving needs, and make recommendations for enhancements or new features. Knowledge Sharing: Share knowledge and best practices with the team, contributing to the collective expertise and professional development of colleagues. Continuous Learning: Stay up-to-date with the latest Salesforce releases, Omni Studio updates, and industry trends to continuously improve skills and knowledge. Compliance and Security: Ensure that all development work complies with company policies, industry standards, and Salesforce security guidelines.
Requirements
Competencies
* Integration Procedure Data Raptor Omniscript FlexCard Calculation Matrices Validation Rule Flow Profile Lightning Page Role Apex LWC
Skill Set
* Omni Studio Proficiency: Strong experience with Omni Studio tools, including OmniScripts, Data Raptors, Integration Procedures, and FlexCards. Salesforce Development: Proficiency in Apex programming, Visualforce pages, and Lightning Web Components. Declarative Tools: Expertise in using Salesforce's declarative tools for customization. Integration Skills: Experience with Salesforce APIs and middleware solutions. Testing: Ability to write comprehensive test cases and perform various testing methods. Version Control: Familiarity with version control systems such as Git. Deployment: Experience with deployment methodologies and tools like Salesforce DX. Problem-Solving: Strong analytical and problem-solving skills. Communication: Excellent verbal and written communication skills. Agile Methodology: Understanding of Agile development practices. Continuous Learning: Commitment to staying current with Salesforce features and updates.