Job Description Summary Responsible for key account management at a local level, usually managing specific accounts.
Manage the business relationship and activities with key accounts in order to foster and extend the relationship & obtain the sales targets.
Develop and maintain relationships with key stakeholders within accounts, developing a deep understanding of customer challenges with respect to patients and identifying solutions that enhance patient care.
Location: São Paulo/SP
Job Description Key responsibilities: Responsible for driving sales, promotion, and development in the designated accounts to reach commercial goals.
Develop customer development strategy, dedicated KAM action plans for assigned accounts, align on account objectives, and execute.Lead the preparation of strategies and individual tactical plans and provide strategic input in terms of analysis, future potential, and key programs required for the accounts.
Prepare and negotiate contracts, and guide initiatives that the company launches to target particular accounts.
Analyze market situation including competitive intelligence activities on key accounts and key competitors.
Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans.
Contribute to the mapping of stakeholders, including segmentation and profiling, and provide accurate and timely data for the Novartis CRM system.Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.Develop an effective sales team through training and coaching or management of key commercial programmes.
Reporting of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt.
Distribution of marketing samples (where applicable).Essential Requirements: Sales experience in pharmaceuticals companies.Key account management experience and access project development.Experience creating innovative strategies and models for specialty portfolio.Based in São Paulo/SP.Why Novartis: Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world.
How can we achieve this?
With our people.
It is our associates that drive us each day to reach our ambitions.
Be a part of this mission and join us!
Benefits: Competitive salary, annual bonus, life insurance, home office policy, retirement and wellbeing plans, flexible working arrangements, birthday day-off, parental leave, subsidized dining facilities, health insurance, employee recognition platform, Gympass, employee resource groups, and virtual self-development tools.
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Careers.
Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
Skills Desired: Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, CRM (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions.
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