Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services.Contact us directly if you have any questions about this open job position.Responsibilities18 months of IT experience (or equivalent)Ability to build relationshipsExperience in OS, Apps, and H/W installation and troubleshooting depending on project productsHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing systemAbout HemmersbachHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.BenefitsBuddy programHealth/Medical insuranceInternal career development programInternational job opportunitiesOnboarding programTicket Restaurant (Edenred, Sodexo, UP)/Meal Voucher
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