Key Responsibilities
* Exceed customer expectations by practicing customer selling techniques.
* Ensure individual targets are met consistently.
* Ability to maximize and drive sales by identifying opportunities to increase turnover.
* Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
* Report customer compliments and complaints to management.
* Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
* Ensure all out going stock/ items/ scripts are scanned and paid for.
* Process all loyalty cards including those of accelerated partners.
* Adhere to stock loss controls in store.
* Attend to all customer stock queries and ensure that they dealt with and resolved.
* Maintain housekeeping
* Office Visual Merchandising communication to optimize sales.
* Implement window campaigns align with the company's brand standards and marketing objectives.
* Implement seasonal and promotional displays timeously.
* Ensure all visual merchandising elements, including window displays, in-store displays, and signage, are current, clean, and well-maintained.
* Execute Visual Merchandising instructions from the Head Office team to ensure that the brand strategy is maintained.
Behavioural Requirements
* A passion for retail and a commitment to delivering exceptional customer experiences
* Well-spoken with effective communication skills.
* Ability to work independently and use initiative.
* Resilient and tenacious in a fast-paced and ever-changing environment.
* Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure.
* Ability to build and maintain relationships with all levels of the organization.
* Methodical, detail-orientated, and accurate.
* Strong creative thinker with the ability to translate ideas into functioning displays.
* Trustworthy and honest.
* Time management.
* Solution driven.
Minimum Requirement
Essential:
* Matric or Equivalent.
* 12 months retail experience.
Advantageous:
* 1-year visual merchandising in-store experience.
* Microsoft Computer Proficiency.
* Knowledge of current fashion trends/outdoor lifestyle (depending on the brand applying for).
Special conditions of employment:
* ClearCredit andCriminal record.
* Willing and able to work retail hours.
* Willing and able to assist with new store openings in the area.
* South African citizen
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