Full Stack/Platform Engineer for Fast Growing SaaS
Smarter Contact is a rapidly growing SaaS company at the forefront of revolutionizing customer engagement. Our cutting-edge platform empowers businesses to connect with their customers in meaningful ways, utilizing the latest technologies to enhance communication, streamline processes, and drive overall customer satisfaction.We seek a skilled Platform Engineer to join our engineering team and help build robust internal tools and systems, such as admin panels, database report engine, config servers, and 3rd party integrations (including CRMs) that enhance our development and operations capabilities. This role will be crucial in developing and maintaining the infrastructure that powers our engineering efficiency.Key Responsibilities:
Design and implement internal DevOps tools and automation systems
Develop and maintain configuration management systems for multiple environments
Create and maintain simulation environments for third-party integrations
Build and improve developer productivity tools and extensions
Collaborate with cross-functional teams to understand and address platform needs
Contribute to the architecture and design of internal tools and systems
Implement monitoring, logging, and observability solutions
Create a layered permissions Admin Panel to automate common support requests
Create a reporting framework to query system data for financial and operational reportsTechnical Requirements:
Strong experience with Google Cloud Platform (GCP) services and best practices
Proficient in TypeScript and modern JavaScript development
Experience building and maintaining Chrome extensions
Strong SQL knowledge and experience with database optimization
Experience with GraphQL API development and integration
Expertise in developing simulation/mock environments for third-party APIs
Knowledge of DevOps practices and tools
Experience with configuration management and environment variable handling
Familiarity with API integration patterns (REST, GraphQL, WebHooks)Qualifications:
7+ years of software engineering experience, with at least 2 years in platform or tooling engineering
Proven track record of building internal developer tools and automation systems
Strong understanding of software development lifecycle and CI/CD practices
Experience with communication APIs (e.g., Twilio)
Excellent problem-solving skills and attention to detail
Strong communication skills and ability to work effectively with cross-functional teamsNice to Have:
Experience with Infrastructure as Code (IaC)
Knowledge of containerization and orchestration technologies
Background in SaaS or cloud-native applications
Experience with monitoring and observability tools
Experience with CRM platform integrations, ideally HubspotWe are looking for someone passionate about building tools that empower developers and improve engineering efficiency. If you enjoy creating solutions that make development workflows smoother and more reliable, we'd love to hear from you.