ITTConnect is seeking a PEGA Senior Systems Architect to work remotely for a client in the US. This is a long term position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom area (internet, cable TV).
Job location: Remote, work from home anywhere in Brazil.
Only resumes in English will be reviewed. All interviews will be in English only (must be fluent)
Responsibilities:
* Leads and manages requirements gathering and analysis activities by working with internal client stakeholders, developers, designers, QA analysts, etc.
* Balances business requirements with technical feasibility and sustainability.
* Synthesizes complex information into concise, readable, unambiguous language.
Requirements:
* Minimum 15 years of IT experience
* At least 8-10 years of experience with PRPC base product
* Must be a certified PEGA SSA.
* Extensive hands-on experience in integration services such as web services, JMS, MQ series, and one framework (preferably Customer Service).
* Proven experience in development leadership and database SQL programming.
* Experience working with both onshore and offshore development and QA teams.
* Ability to review technical deliverables from offshore teams and coordinate with clients.
* Must possess strong debugging skills, performance improvement strategies, and opportunity planning capabilities.
* Experience in coordinating between clients and offshore teams. Must review technical deliverables from offshore and coordinate with the client.
Communication: Excellent communication skills.
Flexibility: Willingness to work during deployment, which may occur during odd hours, and be flexible during major incident management.
Industry Experience: Candidates with experience working on call center or customer care projects in the telecom sector will be preferred.