2 days ago Be among the first 25 applicantsDirect message the job poster from Tata Consultancy ServicesCome to one of the biggest IT Services companies in the world! Here you can transform your career!Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Onsite Support Engineer who wants to learn and transform his career.In this role you will:Installation and configuration of networkInstallation and configuration of desktop devicesProvide technical support to the end user in the management of all office tools and applications and systems managed by the organizationConfiguration of client softwareEstablish diagnosis of possible failures that may occur in the equipment and generate an effective and definitive solution to avoid recidivismInform the project coordinator of the need for change and/or repair of any element that is presenting failuresConfiguration of mobile devices including smartphones and tabletsSupport for teleconferencing and videoconferencing appliances, camerasManage and resolve incidents within agreed SLAsAct as a Point of Contact for critical incidentsUse ITSM tool, preferably BMC HelixIncident management aligned to ITIL practicesAbility to prioritize and manage multiple incidents under pressureKnowledge of Cloud networks, servers and databasesLanguage Requirements:Advanced EnglishAdvanced SpanishPlease attach resume in EnglishWhat do we offer?Health insuranceLife insuranceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformTata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression, age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT Consulting
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