Company Description
409.AI, is a FinTech startup using artificial intelligence to revolutionize 409A Business Valuations, making them faster, cheaper, and easier.Role Description
This is a full-time remote role for a Customer Success & Project Manager at 409.AI. The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing data, retaining customers, building relationships, and providing excellent customer service on a day-to-day basis.Qualifications
Project Management
Customer Onboarding
Customer Satisfaction, Customer Retention, and Customer Service skills
Analytical Skills and Relationship Building abilities
Strong communication and interpersonal skills
Experience working in a customer-facing roleBonus Skills:
Financial understanding of Balance sheets, income statements, Cap tables
Experience in FinTech.