In-Store Artisan Job Description
The In-Store Artisan will provide an exceptional in-store experience by inspiring our customers through artistic customization.
Key Responsibilities:
* Deliver a customer-focused shopping experience, utilizing artistic abilities to create a memorable and exciting experience.
* Ensure proper brand storytelling with customers by understanding the Golden Goose brand values and ethos.
* Communicate product knowledge and accurately describe items and customization options.
* Anticipate and cater to customer needs with empathy and high-level customized customer service.
* Co-create unique items through the 'LAB Experience', showcasing creativity and skill.
* Stay informed and up-to-date on product information, enhancing expertise and advice provided to customers.
* Prioritize team goals and maximize sales as a collaborative member of the team.
* Fully adhere to Golden Goose procedures, policies, and guidance for all activities, including co-creation.
* Travel to Sneaker Maker Tour events, as required.
* Act as a Sales Associate when not 'on tour' or co-creating, covering floor duties, pre and post-sales activities, stockroom, and client outreach.
Requirements:
* 1-3 years of relevant experience in luxury retail.
* An artistic skillset, including painting, drawing, sketching, or doodling.
* A self-motivated individual with a positive attitude and professional selling techniques.
* Excellent customer focus, accompanied by strong presentation, interpersonal, and communication skills.
* A strong team player.