HCL Technologies is a leading global provider of next-generation Technology services that help companies reimagine their businesses for the digital age.
We already have a presence in more than 52 countries, 157 nationalities and 197 thousand employees.
We are an Indian company that prides itself on its many diversity, social responsibility, sustainability and education initiatives.
The company's foundational innovation DNA, its ingrained culture of co-innovation and its tradition of going far beyond what is expected to create customer value clearly differentiates it and offers a distinct advantage in creating business value in the digital world.
and connected.Language:
English Advanced or Fluent; Role Summary:
Network Engineer with hands-on experience in support, operation, Configurations and administration of LAN, WAN, Wireless and Security concepts.Understanding and Performing tasks related to Implementation, configuration of Routers, Switches, Security and Wireless devices.
Analyze all aspects of the existing infrastructure and recommend modifications that will enhance system reliability, availability, serviceability and scalability.Work with teammates, clients and other teams to identify and address critical problemsWork on bug tickets for providing the permanent fix for the incidents which are repetitive.Demonstrate ownership and responsibility in all assignmentsEnough expertise to identify and recommend changes/improvements to the process and infrastructure design.Provide L3 level support for the incidents.Build Knowledge Base documents to support the troubleshooting the complex issues.Knowledge of standard system tools with the ability to automation complex system tasks through scripting, possibly Python scripting.how adaptability and flexibility in work to suit business requirements Technical / professional qualifications:
Extensive hands-on technical skills to cover installation, configuration, administration and advanced troubleshootingExperience of working on ticketing systems (SNOW), understand ITIL framework Experience in representation in Change Advisory Board (CAB) meetingsExperience of being able to highlight issues and solutions Experience of Handling Alerts From Pager Duty and Moogsoft tools.Experience in creating/managing dhcp scopes via bluecat.Strong verbal/written communication skills