Votre rôleThe Project Coordinator is an empowered project management role with full end-to-end responsibility to deliver specific Customer Network projects and implementations whilst controlling results and meeting agreed time, cost, and quality criteria to ensure Customer Satisfaction.
This is an entry-level position (Junior); nevertheless, it requires some Project Management experience.When a Service Transition SLA (Service Level Agreement) applies, the PC is accountable and responsible for ensuring compliance with this SLA.Customer Acceptance Testing (CAT), which includes the preparation, organization, and execution, is managed by the PC.
It is possible for the PC to delegate the CAT execution to another PC while retaining overall responsibility for the CAT in front of the customer.The role of the PC is limited to Network Services (NS) and NS-adherent services as defined by the PC Competency Center.
An interlock with CSI PM may be applicable for Multi-BU projects.The PC is involved in the early stages of the bid process to support the account team in providing input to the customer proposal.Votre profilRequirements:Education, qualifications, and certifications:Degree in telecommunications, Engineering, or Business preferred.Project Management Certification (e.g., PMI PMP or PRINCE2 Practitioner or equivalent) is desirable.Familiarity with Orange Business Services Synergy Methodology is a plus.Experience:Project management experience in the telecom or IT industry managing external customer-facing projects.Customer Service and Telecommunications experience is highly desirable.Previous involvement in network deployment projects.Le plus de l'offreThe benefits of being Orange:Orange Business Services was certified as one of the best companies to work for by the Great Place to Work Institute from 2012 to 2015.
Since 2016, Orange has been awarded as the Top Employer in Brazil.
The comprehensive independent research revealed that the Company provides excellent employee conditions, nurtures and develops talent throughout all levels of the organization, and has demonstrated its leadership status in the HR environment, always striving to optimize its employment practices and develop its employees.
Since 2015, Brazil has been recognized by the Gender Equality & Diversity for European and International Standard Certification.Because Orange Business Services hires the best people, we work hard to provide benefits that make their lives better.
We offer a comprehensive benefits program which features:Medical planDental planLife insuranceMeal allowanceTransportation allowanceBonus planGympassDay carePrivate pension fundBirthday gift (day off)Give a day, get a day (day off)Maternity Leave (6 months + 1.5 years of teleworking)Paternity Leave (15 days + 5 months and 15 days of teleworking)Orange Employee Solutions (psychological and legal assistance)ShiatsuLabor gymnasticTeleworking ReimbursementFlexibilityFriendly and caring environmentGlobal work environmentEntitéGlobal Delivery & OperationsOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.ContratCDI
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