ATTENTION:– Provide timely responses to customer inquiries, by telephone and/or email, according to internal and/or external demand, consistent with service and quality standards. Process orders, payments and customer accounts. Verify and resolve customer concerns.Training and Experience:Complete high school;Fluent English * REQUIRED;Desirable experience with customer service, preferably in a call center;Knowledge of computers and rapid scanning;Written communication;Attention and concentration;Patience and tolerance;Communication skills under pressure.Training Schedule:Regardless of the work schedule, the training period takes place in person, from Monday to Friday, from 9:00 am to 5:12 pm, and lasts 5 weeks.Time:5×2 – Two days off per week, 1 day off between Monday and Friday + 1 day off between Saturday and Sunday.We have early hours (nighttime additional + Uber to return home).- At the moment the operation is operating in person, but if the goals are achieved after the first 3 months, the agent will have the possibility of going to home office.Salary and Benefits:– The salary is R$ 2.032,05 per month + VT + Meal voucher OR food + SulAmérica dental plan + Unimed medical plan (with co-participation) + Opportunity for growth after 3 months in operation + Leadership Development Plan + Language Development Plan.– Home Office assistance in the amount of R$ 120.00 (after face-to-face period);
#J-18808-Ljbffr