People are at the heart of everything we do at TK Elevator: we work as a team, we care about the safety of others and we share a common vision to keep the world moving. This is your opportunity to go further and impact the future of urban mobility.TK Elevator aims to be a leader in industrial IoT solutions, data-enabled software solutions that make our customers and users successful and happy. Jointly with leading technology companies as strategic partners, we have just released our first Digital Native Elevator EOX with an integrated Digital Emergency System. We will continue this journey - to improve the lives of people everywhere, every day.You will co-drive this journey with a dynamic and growing team that uses leading technology and works in a truly global setup to solve challenging problems, develop new business solutions, and digital products.Job Description:We are seeking an experienced Digital Operations Expert specializing in Azure IoT solutions with a DevOps Engineer skillset. This role is pivotal in ensuring the seamless operation and reliability of our Digital Emergency Services and the connected devices. As a Digital Operations Expert, you will support maintaining our Azure-based Digital Emergency Services, monitoring the health of our system, ensuring quality & reliability, fostering cross-functional collaboration with multiple development workstreams, and guiding other countries in the operation of the digital emergency service.What we expect:Oversee day-to-day operations of the E2E Digital Emergency Services, ensuring seamless performance and minimal downtime.Monitor system performance, analytics, and key user feedback to identify areas for improvement.Driving initiatives to increase quality & reliability across all workstreams from hardware to cloud teams.Point of contact for L3/L4 support and support hands-on in troubleshooting, problem mitigation, and tracking of the resolution.Support development of the cloud-based Digital Emergency Services by identifying potential issues and providing valid feedback to the development teams.Drive and coordinate test automation of the overall product components – unit testing and integration testing.Support planning for performance, uptime, disaster recovery, and capacity growth.Support rollout and device firmware management process and establishing quality gateways to ensure quality of the delivered components.Who we are looking for:Target-group appropriate communication skills with business experts and product teams including developers, POs, testers, and designers.Reliable problem-solving skills/debugging/data mining skills.Experience with large, complex, and highly scalable systems.Automated Testing (Unit, Integration, Functional).Strong understanding of cloud security best practices and compliance standards.Coding skills and experience with maintaining cloud applications is preferred.Knowledge about continuous integration and delivery using Azure DevOps.TK Elevator prides itself on being an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, ethnicity, gender, religion, sexual orientation, disability, or age.
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