Job Title: Team LeaderJob Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability.Essential Functions/Core Responsibilities:Supervise a group of call center associates.Ensure performance metrics are achieved.Provide coaching, motivation, and accountability to team members.Location: BrazilJob Mode: Full-timeWork Mode: Work from home
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