Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.One of the highest-rated global transportation companies with a rating of 4.9/5 starsExpanded from 200 destinations last year to 350, achieving our ambitious 2024 growth targetOver 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every monthOver 2.5 million happy travellers every yearThe TeamWe are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn't join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a 'pay it forward' mentality, but with big and bold goals.As a Business Development Manager, you will be responsible for identifying growth opportunities, managing an efficient sales funnel, and increasing our partnership network in order to generate revenue, improve profitability, and help Welcome Pickups grow.ResponsibilitiesClient Acquisition:Identify, prospect, and acquire new B2B clients in the assigned marketsConduct outreach activities, including cold calls, email campaigns, and networking, to generate leads and establish partnershipsDeal Closing:Lead negotiations with potential clients, ensuring deals are structured to meet client needs and align with Welcome Pickups' objectivesDrive the end-to-end sales process, from initial outreach to contract finalizationMarket Understanding:Maintain a strong understanding of the hospitality industry in the assigned marketsStay updated on market trends, competition, and client needs to inform sales strategiesPerformance Management:Meet or exceed individual revenue targets and KPIs related to deal closing and client acquisitionTrack progress using internal tools, ensuring accurate documentation of sales activities and resultsCollaboration:Work closely with Lead Generation and Sales Development Representatives (SDRs) to ensure a seamless lead handover processCollaborate with the Marketing team to leverage campaigns and materials tailored to the marketCoordinate with the Operations and Product teams to address client needs post-signature and ensure smooth onboardingProcess Adherence:Keep an updated CRM (Hubspot) with Contacts and Company leadsFollow defined sales workflows and use internal tools effectively to track and manage the sales pipelineProvide feedback on processes and suggest improvements for greater efficiencyClient Relationship Management:Build strong relationships with potential clients, positioning Welcome Pickups as a trusted partner in their operationsEnsure a smooth handover to the Customer Success team for post-sale account managementReporting:Provide regular updates to the Team Leader on pipeline progress, deal status, and challenges encounteredContribute insights about client preferences and market trends to inform team strategiesRequirementsBachelor's degree in Business, Marketing, or a related fieldExcellent written and verbal communication skills in English. Any other language skills will be considered a plusAt least 2 years of track record in B2B sales and negotiation in the travel and/or technology (SaaS) industry as a business developer, sales executive, or a relevant roleAnalytical thinking & data-driven mindset with a strong ability to analyze complex data and make informed strategic decisionsProven ability to drive sales processes from plan to closeAdvanced interpersonal skills for building, developing, and managing relationships with partnersSelf-motivated with the ability to work independently; strong sense of ownershipFamiliarity with the travel & hospitality industry will be a great plusUncompromising attention to detailAce problem-solving skillsExcellent team player with strong leadership skillsA friendly and upbeat personalityDigital native: fluent in web and digital technologiesExceptional communication skills and ability to work across groups and geographiesBenefitsVibrant and fresh work environmentFlexible work-from-home policyThe tools you need to perform your daily tasks successfullyL&D personal budgetPrivate Insurance PlanThe unique opportunity to join 'the next big thing' at ground levelSeniority levelEntry levelEmployment typeFull-timeJob functionSales, Business Development, and Customer ServiceIndustries: IT Services and IT Consulting
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