About Randstad Sourceright:Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions.Job purpose:The RPO Team/Pod Lead will serve as the day-to-day primary contact for the team and will coach and train the team to ensure efficiency and increased productivity. The Pod Lead will be responsible for assisting the recruiters, sourcers, coordinators and managers throughout the recruiting process. This role will have an emphasis on executing and ensuring quality throughout the recruitment process for our strategic client partnerships, while working closely with the Manager to ensure that client requirements are met.what you get to do:Train and/or on-board team membersAct as mentor, motivate and serve as SME on assigned account teamAccomplish results through combined effort of team; follow the structure oforganizational units or a centralized functional activityHelp meet established schedules or resolve technical or operational problemsProvide support and collaborate with recruiters, sourcers and coordinatorsCoordinate and facilitate all employee on-boarding activitiesAssist with recruitment process compliance and system administrationAssess and audit quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with Managerwhat you need to bring:High school diploma or equivalent required; Bachelor’s degree preferred5-7 years of relevant experience2+ years in RPO client/stakeholder management experienceGlobal team and client collaboration experience preferredStrong customer focus and customer service skillsExcellent communication, multi-tasking and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business dataTrack record of high achievementDemonstrated success working on teamsExperience describing and documenting specific requirementsAbility to take direction and execute a planMust be detail oriented with a concern for quality expressed by continually initiating system and process improvementsPossess knowledge of applicable compliance regulationsProficient with the Google environment including Gmail, Docs, Sheets and SlidesProficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools