Back to careers Team Lead, Senior Project Manager - Print & Distribution Buenos Aires, Argentina
Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
What does the P&D Team do at Hogarth?
The Print & Distribution (P&D) team manage the production and distribution of printed merchandising materials for new store openings and new product launches across our Client’s Partner Stores.
Key Responsibilities
* THE WORK
* Lead global client product launches across multiple countries.
* Key part of campaigns from client brief through to delivery completion.
* Plan the country dispatch schedule, using plans based on product availability dates, historical transit times and vendor capacity / resource.
* Manage daily status calls with team and studio to ensure all projects are tracking as expected providing handover to the team in the next time zone.
* COMMERCIALS
* Responsible for regional commercials.
* Tracks finance spend and prepares Quarterly forecast / Monthly accruals / Weekly or Monthly spend report to client.
* Track vendor spend against budget by ensuring 100% accuracy of finance trackers, recording vendor quotes and flag when actual spend is close to budget.
* Monitor budget utilization and proactively flag issues to key stakeholders.
* Manage resourcing across regional team by monitoring data-led utilization and productivity.
* Report regularly on team performances and productivity to Global Lead.
* Ensure full compliance with all centralised financial procedures and policies.
* CLIENT MANAGEMENT
* Key point of contact for client and vendor queries, working analytically & creatively using teamwork, innovation and excellence to propose solutions and ensure swift resolution, escalating to Global Lead as required.
* Responsible for hindsight reports after campaigns, outlining successes and opportunities for improvement across vendor, client and internal processes.
* Set and manage client expectations ensuring they follow the agreed workflows.
* Build strong, trusting relationships with all key stakeholders.
* Maintain all SLAs and look to exceed them wherever possible.
* Working proactively with SME to identify new business opportunities and expansion.
* TEAM MANAGEMENT
* Manage a team of project managers.
* Ensure teams are engaged and motivated to perform. Set clear objectives and goals to drive performance.
* Support their career development by identifying and facilitating training opportunities.
* Bring together projects managers and production team to ensure efficient production, producing high quality output at scale.
* Ensure that the team meets their SLAs in terms of creating and updating agendas, timing plans.
* Plan and coordinate training/onboarding for incoming and existing teams.
* Recruiting and staffing.
* Point of escalation for Hogarth regional team.
Reporting lines and key stakeholders
This role reports to the local head of delivery and in collaboration with SME.
This role manages the team of Senior Project Managers & Project Managers.
They work closely with the Regional Localisation and Studio teams.
Requirements
* Experience working on global retail and/or shopper accounts, from creative development to final production (critical path management).
* Relevant merchandising, demand planning or print production and localisation experience; additionally logistics experience will be beneficial.
* Advanced excel skills essential (complex formulas, large database management, dashboards, pivot wizard etc – VBA advantageous but not required).
* Experience of Budget Management.
* Team Management Experience is vital.
* Excellent communication skills; written, verbal and presentation.
* Attention to detail, analytical thinking ability and passion for the work are essential.
* Calm under pressure with a positive attitude and a hands-on, can-do approach to solving problems.
* The ability to prioritise and work quickly and efficiently within very tight time frames.
* Able to work weekends and longer hours on-site with the client during time constrained projects up to 4 times per year. Due to client confidentiality remote working is not allowed during this period.
Diversity and Inclusion
Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.
Hogarth Values
Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.
Hands on: We don’t wait for things to happen, we get on with it. We are pragmatic and don’t have an ego. We do what it takes to get the job done to the highest standards.
Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.
Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough, we don’t lose perspective or our sense of humour.
Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.
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